Privacy Policy

1. Introduction

Nexus Kairos LLC (“we,” “us,” or “our”) operates the Coach mobile application (the “App”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the App.

2. Information We Collect

Personal Information

We may collect the following types of personal information:

• Name and email address (when you create an account)
• Health and nutrition data you provide (meals, calorie goals, dietary preferences)
• Voice recordings (processed in real-time for meal logging and not permanently stored as audio)
• Device information (device type, operating system, unique device identifiers)
• Usage data (app interactions, features used, session duration)

Automatically Collected Information

When you use the App, we may automatically collect certain information, including your device type, operating system, unique device identifiers, and information about how you interact with the App.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the App
• Process and analyze your voice input to log meals and nutritional data
• Generate personalized nutrition insights and coaching recommendations
• Track your calorie, macro, and meal data as requested by you
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities in connection with the App

4. Voice Data

Coach uses voice recognition technology to allow you to log meals by speaking. Voice audio is processed in real-time to convert speech to text and identify food items and quantities. We do not permanently store raw audio recordings. The transcribed text and extracted nutritional data are stored as part of your meal log.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following situations:

• Service Providers: We may share your information with third-party service providers that perform services on our behalf, such as cloud hosting, analytics, and AI processing.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Data Security

We use administrative, technical, and physical security measures to protect your personal information. While we have taken reasonable steps to secure the information you provide to us, no security measures are perfect, and we cannot guarantee that your information will not be accessed, disclosed, altered, or destroyed.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us at founder@nexuskairos.com.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access, correct, or delete your personal information
• Withdraw consent for data processing
• Request a portable copy of your data
• Opt out of certain data collection

To exercise any of these rights, please contact us at founder@nexuskairos.com.

9. Children's Privacy

The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: